Frequently Asked Questions

FAQ

When the bins are picked up where do you prefer we leave them?

We ask that your bins be placed in a location that is visible from the street.  We recommend putting your bins out the morning of. NOT the night before

When the bins are picked up where do you prefer we leave them?

We ask that your bins be placed in a location that is visible from the street.  We recommend putting your bins out the morning of. NOT the night before

Do you recommend keeping the bins outside (to reduce the smell) or can they be kept indoors?

We recommend keeping your bin inside. We keep ours inside and the lid closed tight. Our dogs leave them alone and they do not have a smell. We highly recommend adding lemons to the bottom of your bin.

 

Do I need to be home for pick up?

No you do not. Please make sure your bin is out by 8am (at the end of your driveway is preferred) and we pick up between 8am - 12pm.

 

Do you have a list of things that your compost facility accepts?

The compost processing facility we drop our compostables at is certified for commercial composting. As a rule of thumb, anything once living can be composted. Here are some of the common food items that are accepted.

Please follow the link to get the list of Comostable items.

comostableavl/items

Do you provide cooking oil collection services at all?

As of now we do not have an oil collection service. How much oil are you going through per week?

 

Can food cooked in oil/butter be put in the bin?

Yes, that will be just fine. Any food scraps should be good.

Does the bin need to be full to put out for pick up?

No, please put out your bin even if it is not all the way full.

Can I put weeds and dead headed plant matter from outside gardens in bin?

Yes for sure, but please make sure no pest control or sprays are used 🙂

Would it be possible to get an extra bin?

Yes, that is no problem at all. An extra bin is only $5. To get this done please email us and we will upgrade or downgrade you.

Can I upgrade or downgrade the number of bins I have?

Yes, that is no problem at all. An extra bin is only $5. To get this done please email us and we will upgrade or downgrade you.

How do I update my payment details for my declined or expired card?

Please email us and we will help you update this.

Can the finished compost be purchased?

Our goal is to be able to sell and deliver the compost to everyone; However, at this time, we reserve the finished compost to be delivered back to our members.

Please feel free to contact us to see if we have any updates on this.